QUESTIONS

HOW CAN I CHECK ON MY PET DURING THEIR STAY?

I will send updates/pictures every few days while they are staying at the hangout.

MY PET HAS A SPECIAL DIET OR MEDICINE. CAN THEIR NEEDS BE ACCOMMODATED?

Whatever your dog needs while they are here I will be more than happy to accommodate those needs whether thats medication, special food or etc. I also do not charge extra for meeting those needs.
* please bring pill pockets or whatever your dog needs to take their medicine.

WHAT DO YOU SUPPLY AS THE PETS OWNER FOR OVERNIGHT BOARDING?

The boarding kennel supplies water/food bowls, cot beds/blankets. You as the pet owner will need to supply the food,treats, and proof of shot record and you can bring whatever you would like to make them feel more at home whether thats a bed,blanket,toys or a special bowl. Also when bringing their food/treats make sure its the same brand they have been on or they might get an upset stomach while here.

HOW DO I KNOW IF MY DOG IS SAFE AT ALL TIMES?

We have a Security System for the building and also cameras for the boarding facility to watch them when we are not there. There is no way for the dogs owner to watch them on the cameras only the boarding facility.

WHAT DOES THE BOARDING FACILITY HAVE TO OFFER?

We take care of and feed and love your dog like you do when they are home with u, we have two yards for them to run and play, a tv that plays cartoons all day then a radio that runs at night, we have central air/heat, we are located close to two vets incase of an emergency, we also offer exit baths for an additional fee.

WHAT IF I HAVE TO CANCEL?

If you have to cancel for any reason, please make sure I confirm your cancellation. There is also a fee of $20 per dog if you cancel within 48hrs of the drop off date or you are a no show. You will not be able to book a stay with us again until fee is paid.

WHAT TIME CAN I DROP OFF AND PICK UP MY DOG?

We have certain drop off and pick up times that are 830-9am and 5-530pm. I also schedule my drop offs and pick ups 15 mins apart so please come at the time I give you so your not running into other customers times.

HOW DO I GO ABOUT BOOKING A KENNEL FOR MY DOG?

Once you figure out your vacation days you can call/text/email or message me on Facebook to book their stay. Also keep in mind when booking, please give me the exact dates that you need when booking because alot of people call after they book wanting to add dates then I dont have their kennel available to do so.

WHAT ARE THE PRICES TO BOARD MY DOG?

Prices are for a full 24 hours, if they dont stay a full 24 hours we will charge a half of day. Prices are the same no matter the size of the kennel, if you have more than one staying we would prefer if they can be kenneled together due to limited kennels if not we understand. You will still receive the discount either way. 

Prices for one dog staying 

$20 Med/Large

$18 Small

Prices for two or more staying

$18 per Med/Large dog

$16 per Small dog

WHAT METHODS OF PAYMENT DO WE ACCEPT?

We accept check, cash (please have the correct amount) and credit card (there is a small fee to use a card) 

We also send you the total the day before you pick up your dog. 

DOES THE BOARDING FACILITY HAVE ANY ITEM FOR SALE?

YES, we have dog toys, some treats, leashes, garden flags and a flag stand for sale here. If you would like to stop in and check it out please make sure to call first since we are only open by appointment only.

WHATS THE NEXT STEP AFTER BOOKING FOR A NEW CUSTOMER?

After you book their stay and haven’t already please go to this link to fill out their info https://secure.petexec.net/newOwner.php?x=fTdW3K/jhRI=  to create an account. Then please click on this link https://secure.petexec.net/login.php to enter all of your dogs information, more info is on the link. You can fill this out anytime as long as I have it before they stay. 

WHAT IS A BOARDING KENNEL?

We take care of your dog when you need a vacation.

DO WE OFFER GROOMING?

No, we do not offer grooming or nail trimmings. You can add a exit bath for the day that your dog leaves the boarding facility for an additional fee and that price includes a bath only. Prices and more info are listed on the home page.

DO WE OFFER DAYCARE?

We do offer daycare if we have an available kennel the day you need for $10 per dog for 830am-5pm.

WHERE ARE WE LOCATED?

We are located at 397 W Main St Pomeroy Oh 45769. We are in the same building as T&T Autos. No, we are no longer in the same building as the groomer.

WILL MY DOG GET TO SOCIALIZE WITH OTHER DOGS?

No we DO NOT let the dogs outside together unless they come from the same family.

WHEN IS THE BEST TIME TO BOOK?

As soon as you find out your vacation plans I would book. From April-October we book up very fast since we only have limited kennels.

RETURNING CUSTOMERS

Once you book your dog with us, your number gets programmed in my phone so everytime you need to book just text me the dates you was needing to book and I will get your dog put on the schedule that is if we have one available.

WHAT BREED OF DOG DO WE ACCEPT?

We DO NOT discriminate, we will watch any breed. We do require a free trial before their stay if they have not been boarded anywhere before and if they will be staying 3 days or longer.

DO WE BOARD ANY OTHER ANIMALS?

We board dogs only!! Sorry for the inconvenience.